Amazon really wants you to buy smart home products.
The installations require a fee and both services are now only available in seven markets on the West Coast: Seattle, Washington, Portland, Oregon, San Francisco, San Diego, Los Angeles, San Jose and Orange County, California. However, Recode spotted job postings for a number of other cities around the us, indicating further expansion plans to the East Coast and beyond. But new job postings on Amazon's corporate website point to a more-national rollout in the coming months. Essentially an Angie's List competitor, Amazon Home Services is available across the USA today.
Best Buy now has a much larger network of "Geek Squad" service technicians around the country tied to its retail stores.
The new offering, which has already rolled out in seven markets without much fanfare, is aimed at helping customers set up a "smart home" - the industry term used to describe household systems like heating and lighting that can be controlled via apps, and increasingly by voice. Shares of the retailer are down 7.4% on Monday and are trading at $53.89.
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Amazon's smart home ecosystem.
Apple promotes HomeKit products on its website and in stores, but good luck setting up a Genius Bar appointment to help with your smart home setup. Several startups are playing in this field as well, including Enjoy, the company from former Apple retail head and JCP CEO Ron Johnson; HelloTech; as well as those focused on specific verticals, like Techy's laptop fix service, or the smartphone repairs offered by iCracked, for example.
Installation for most third-party smart home products (such as the ecobee3 Thermostat or Harmony Elite Remote & Hub) costs $99, but Amazon is only charging $9.99 to set up its own Fire TV devices. Smart-home gadgets make up one of the fastest-growing segments of the consumer electronics industry, but they can be hard to set up and integrate with each other, Recode reported.