The so-called gig economy has come under fire as workers have complained about unfair wages and lack of sick pay, with companies claiming they need not pay minimum wage or benefits because they're contractors not employees - a fact courts have disagreed with.
"The best way to achieve better work is not national regulation but responsible corporate governance, good management and strong employment relations within the organisation", Frances O'Grady is General Secretary of the TUC, said.
The Taylor Report recommended the creation of a new category of worker in employment law called a "dependent contractor" to cover those who are not full-time employees but do not enjoy the autonomy traditionally seen as part of self-employment.
The Taylor Report cited HM Revenue and Customs figures suggesting that cash-in-hand payments to casual workers like gardeners, window cleaners or child-minders contribute to a hidden economy accounting for around 18% of the gap between amounts of tax due and the total paid.
A Government-ordered review into the employment rights of workers in the gig economy, which calls for better jobs to be created, has been attacked as "feeble". While reforms to the state pension introduced a year ago boost self-employed workers by giving them exactly the same entitlements as employed workers, the Taylor Review acknowledges that most should not be relying exclusively on the state to support them in retirement.
Government officials should look at reducing the cost of employment tribunal fees, according to Matthew Taylor, who today publishes a long-awaited review into employment rights of workers in the gig economy.
Uber lost the right to class its drivers as self-employed in a landmark tribunal previous year, after a United Kingdom employment court ruled it should instead class them as workers, with access to all the necessary basic workers rights.
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Andrew Byrne, head of policy for Uber in the United Kingdom, said: "The main reason why people say they sign up to drive with Uber is so they can be their own boss".
The study by Matthew Taylor, a former adviser to Tony Blair, concluded that a new category of worker the "dependent contractor" should be created to secure genuine flexibility for laborers.
"If the Government are serious about decent work they need to set about enforcing current laws, making sure companies actually pay their taxes like the rest of us and end the insecure work epidemic that continues to spread like wildfire through the economy".
Ufi Ibrahim, chief executive of the British Hospitality Association, said: "We are pleased that the Taylor Review has recognised that zero-hour contracts are welcomed by many workers as well as employers for their flexibility". The Taylor review suggests that such workers should be reclassified as "dependent contractors" and given similar rights to regular employees.
The review will also call for firms to be obliged to show that a person working for them is able to earn at least 1.2 times the national living wage, which stands at £7.50 an hour for the over-25s, by calculating the average number of tasks worked.
"But it also means finding the right balance of rights and responsibilities, flexibilities and protections".
The 115-page report also says businesses that control and supervise their workers should pay a range of benefits, including National Insurance.
"We welcome this report which looks at the rise in self-employment and new ways of working which predate apps like Uber".
Though firms like Deliveroo point out that their riders earn on average between £9.50 and £10 an hour - well above the minimum wage.